Frequently Asked Questions

What does Samsung's warranty entail?

You can find the warranty clause of your device from the box that it came in. You can also find them here: The warranty doesn't include I.e. devices that have gotten wet or are mechanically damaged. If the maintenance..

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How do I send my device to maintenance?

Package the device along with the buy/warranty receipt to the same package. The package should have enough padding for the device to not be damaged during transport. You can find more packaging instructions from the Post office website:

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